Railways resolves 25,980 complaints

Staff Report

ISLAMABAD: Pakistan Railways had successfully resolved 25,980 complaints out of 26,455 total complaints received through the Pakistan Citizens Portal (PCP) since the inception of the portal.
‘As many as 402 are new complaints received and 83 complaints are in progress for resolution,†official sources in the Ministry of Railways said. They said that all the complaints were resolved on priority basis immediately after registration on portal against the ministry and its subordinate offices on the directives of Minister for Railways Sheikh Rashid Ahmed.