KARACHI: National Database Registration Authority (NADRA) Chairman Usman Mobin paid surprise visits to various centres of the authority across the city.
According to a NADRA spokesperson, the authority’s chairman interacted with customers and heard their complaints.
Mobin also transferred the authority’s Sindh director general (DG) Col (retd) Anis Kayani and removed two directors working under him.
Col (retd) Mir Anjum, who has been appointed as the new Sindh DG of NADRA, has been given two months to resolve various issues faced by the public.
The chairman also changed the entire staff of the NADRA centre in Defence Housing Authority and suspended in-charges of four centres on public complaints. The suspended officers hailed from the Landhi, Korangi, Shah Faisal and Malir.
An inquiry was also ordered against them on complaints that they are sending applicants to other centres without providing services.
This was Mobin’s second visit to the metropolis in two weeks. Last month, the government reappointed Mobin as the head of NADRA after his three-year tenure ended.
12 hours a day, seven days a week
Moreover, Mobin ordered all NADRA centres across the city to work seven days a week and remain open for 12 hours a day so as to provide maximum facilitation to the public.